You are entitled to be told if the Money and Pensions Service holds any information about you and, if so, be provided with a copy of that information. This is called the ‘right of subject access’. These rights are governed by Data Protection legislation.
You are entitled to be told if the Money and Pensions Service holds any information about you and if so, to be provided with a copy of that information. This is called the ‘right of subject access’. These rights are governed by Data Protection legislation.
Please note that information is subject to the Money and Pensions Service data retention policy and can only be provided if we still hold any information relating to you and exemptions do not apply.
Subject access requests are free; however, we reserve the right to charge a reasonable fee if a request is particularly excessive or repetitive.
For more information on the right of subject access, please go to the Information Commissioner’s Office (ICO) websiteOpens in a new window
To access the personal information we hold about you please either contact the Data Protection Officer (DPO) directly via email firstname.lastname@example.orgOpens in a new window or via post to: Data Protection Officer, The Money and Pensions Service, Holborn Centre, 120 Holborn, London, EC1N 2TD.
Otherwise, please complete a Subject Access Request (SAR) formOpens in a new window (PDF/A, 347KB) and return this to us.
If you make a valid application for subject access to the us, we will;
We will aim to fulfil your request within one month of receiving the following;
Information we may hold is likely to be dependent on whether you;
In addition to a copy of your data, you will also receive guidance from the Money and Pensions Service advising you what to do if you believe that any information is incorrect.
Before we can release any of your data, we must be sure of your identity.
You must send a minimum of two original pieces of official identity documentation with your application which between them provide enough information to prove your name, date of birth, current address and signature.
Examples of this are:
* please note that we are unable to accept paper counterpart driving licences issued after 1998, in line with changes introduced by the DVLA from 8 June 2015, as they no longer have any legal status. We are also unable to accept expired photo-card driving licences.
The above should be no more than three months old. All documents must be originals. We will not accept photocopies. We advise that you send in your identity documents by secure means. Your documents will be held securely by the MaPs and sent back to you by secure delivery as soon as we have verified your identity.
If you are dissatisfied with the way your subject access request application has been processed and/or wish to challenge the results, you can raise a concern with the MaPs Data Protection Officer using the contact details above.
If you feel that we have not satisfactorily addressed your concerns, you can then escalate it to the Information Commissioner’s OfficeOpens in a new window via their website or in writing to;
Information Commissioner’s Office
Please note – we retain subject access information for a maximum of six months in case of any concerns raised. After those six months the copy of the subject access information is securely destroyed.